Steven T. of Bayside, NY says:
"I recently ordered the wrong size helmet from your store and sent it back for an exchange. I made an error on the return form and got a call from you about it. I spoke with Julia. She was as lovely as could be: she was friendly, helpful and efficient. The lady who took my original order was also friendly and patient. In the future when I need any clothes or equipment I am going to check out your website first. You folks are doing something right, you're three for three. Keep up the good work"